WHAT TO DO?
If you have opted for the non binding monthly subscription, you can unsubscribe directly by clicking on "my account" and under the section "my subscription" you will find the "unsubscribe" button.
An email confirming that you have successfully unsubscribe will be shortly sent to you.
You have until the 25th of every month to unsubscribe for the next month. For example, if you unsubscribe the 24th of April, you won't receive the VitiBox of May. On the contrary, if you unsubscribe the 26th of April, you will receive the wine case on May but not anymore in June. Please be aware that if you own a non-binding monthly subscription, you cannot unsubscribe before 1 month.
If you have received the subscription as a gift or as a company reward, or if you have opted for a 6 or 12 month subscription paid in advance, you cannot unsubscribe unless exceptional cases arise.